{"id":68,"date":"2026-09-15T09:06:21","date_gmt":"2026-09-15T02:06:21","guid":{"rendered":"https:\/\/digitalnetwork.id\/manage\/customer_support_title\/"},"modified":"2026-09-15T09:10:57","modified_gmt":"2026-09-15T02:10:57","slug":"support","status":"publish","type":"page","link":"https:\/\/digitalnetwork.id\/manage\/support\/","title":{"rendered":"Support"},"content":{"rendered":"  <div id=\"aboutus-content-main\">\n    <h1>Support<\/h1><br \/>\n    <div id=\"cs_context_help_areas\"><h2>Context Help<\/h2>If you feel lost inside our web hosting Control Panel, the first thing you should do is push the Help button, which is visible on each page. A pop-up window will open. It offers in-depth information about all the operations that you can carry out on that particular page. Each context menu appears on the same page so that you can quickly return to your work.<\/div>\n    <div id=\"cs_video_tutorials\"><h2>Video Tutorials<\/h2>We have a huge assortment of how-to videos clarifying how to use our web hosting Control Panel. They're created for those of you who would like to see how things are getting done instead of just reading articles. In this way, anyone can swiftly get to know our hosting Control Panel by simply watching our step-by-step instructional video clips.<\/div>\n    <div id=\"cs_faq\"><h2>F.A.Q.<\/h2>If you can't discover the answer you need, have a glance at our comprehensive FAQ database, which contains questions asked by actual individuals and offers practical solutions. We periodically \"revamp\" our FAQ database with new entries in an attempt to encompass all the innovations and new additions to our platform.<\/div>\n    <div id=\"cs_ticketing_system\"><h2>Ticketing System<\/h2>If you still can't discover the solution you are looking for in the Frequently Asked Questions section either, you can touch base with our excellent team of support engineers available 24\/7\/365 and eager to assist you with any question. Each support ticket you submit will be responded to in less than 60 minutes (the average support ticket response time being approximately twenty mins), so you won't have to wait a long time to get your question answered.<\/div>\n   <\/div>\n  <div id=\"aboutus-sidebar\">\n  <h3>Contact Sales:<\/h3>\n    US Toll Free Phone: <strong>+1-855-211-0932<\/strong><br \/>\n\tUS International: <strong>+1-727-546-HOST(4678)<\/strong><br \/>\n\tUK Phone: <strong>+44-20-3695-1294<\/strong><br \/>\n\tAU Phone: <strong>+61-2-8417-2372<\/strong><br \/>\n\tOUR ID: <strong>330172<\/strong><br \/>\n\t<br \/>\n\t<strong>Sales Lines Working Hours:<\/strong><br \/>\n\tMonday to Friday:<br \/>\n\t10.00 AM - 06.00 PM GMT\/UK<br \/>\n\t05.00 AM - 01.00 PM EST\/USA<br \/>\n\t08.00 PM - 04.00 AM EST\/AU<br \/><br \/>\n\t\n\temail: <a href=\"mailto:support@propersupport.com\">support@propersupport.com<\/a><br \/><br \/>\n\t<a href=\"https:\/\/digitalnetwork.id\/manage\/contact-us\/\">Online Contact Form<\/a><br \/><br \/>\n\t\n\t<strong>Check your server status<\/strong>\n\tTo check the status of your server if you think there is a problem, please go to: <a href=\"http:\/\/www.properstatus.com\" target=\"_blank\">www.properstatus.com<\/a>\n   <\/div> \n  <br clear=\"all\" \/>","protected":false},"excerpt":{"rendered":"Support Context HelpIf you feel lost inside our web hosting Control Panel, the first thing you should do is push the Help button, which is visible on each page. A pop-up window will open. It offers in-depth information about all the operations that you can carry out on that particular page. Each context menu appears<span class=\"excerpt_more\"><a href=\"https:\/\/digitalnetwork.id\/manage\/support\/\">[continue...]<\/a><\/span>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"internal_page_1.php","meta":{"footnotes":""},"class_list":["post-68","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/digitalnetwork.id\/manage\/wp-json\/wp\/v2\/pages\/68","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/digitalnetwork.id\/manage\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/digitalnetwork.id\/manage\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/digitalnetwork.id\/manage\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/digitalnetwork.id\/manage\/wp-json\/wp\/v2\/comments?post=68"}],"version-history":[{"count":0,"href":"https:\/\/digitalnetwork.id\/manage\/wp-json\/wp\/v2\/pages\/68\/revisions"}],"wp:attachment":[{"href":"https:\/\/digitalnetwork.id\/manage\/wp-json\/wp\/v2\/media?parent=68"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}