{"id":69,"date":"2026-09-15T09:06:21","date_gmt":"2026-09-15T02:06:21","guid":{"rendered":"https:\/\/digitalnetwork.id\/manage\/aboutus_title\/"},"modified":"2026-09-15T09:10:57","modified_gmt":"2026-09-15T02:10:57","slug":"about-us","status":"publish","type":"page","link":"https:\/\/digitalnetwork.id\/manage\/about-us\/","title":{"rendered":"About Us"},"content":{"rendered":"
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About Us<\/h1>
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Being a hosting customer can be embarrassing - you frequently need to cope with outages and a shitty and slow customer care service. To top it off, you have to sign at least in two graphical user interfaces in order to manage your domain names<\/a>, billing transactions and your site itself. When we started Digital Network ID, we endeavored to change all that.<\/p>\n\n

A Revolutionary Approach to Hosting<\/h2>\n\n

The hosting Control Panel is the part of the web hosting platform that the customers actually see. And ninety percent of the web hosting service providers out there employ one and the same Control Panel - cPanel. We, however, regard cPanel as being archaic and difficult to work with - it simply obstructs our work. That is the reason why we reached the decision to build another web hosting Control Panel - the Hepsia hosting Control Panel<\/a>. It's new, has an ultramodern look & feel and offers billing, domain name and website management options, so you can manage all aspects of your online presence from one single location. Besides, it has a drag-and-drop File Manager<\/a>, so you won't need to use an FTP client. Our tests have verified that the Hepsia hosting Control Panel works 3 times as fast as other Control Panels! We have also created a hosting Control Panel demo - you can see for yourself how the Hepsia web hosting Control Panel functions.<\/p>\n\n

A Stable Hosting Service<\/h2>\n\n

Your site must be online. That is the reason why we count on stable web hosting servers powered by the effective blend of Linux and Apache. We are also working with 4 world-class datacenters where you can host your sites. This permits us to offer a ninety-nine point nine percent uptime guarantee.<\/p>\n\n

A Customer-Oriented Approach<\/h2>\n\n

Last, but certainly not least - we are there for you! We have Live Chat agents who are there to reply to all your pre-sale enquiries and to help you rectify minor technical problems. We have a top-notch 24-7 customer care service. We offer a one-hour ticket response time guarantee, but in most cases our customer support team members reply to trouble tickets within 20 mins!<\/p>\n <\/div>\n

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Contact Sales:<\/h3>\n US Toll Free Phone: +1-855-211-0932<\/strong>
\n\tUS International: +1-727-546-HOST(4678)<\/strong>
\n\tUK Phone: +44-20-3695-1294<\/strong>
\n\tAU Phone: +61-2-8417-2372<\/strong>
\n\tOUR ID: 330172<\/strong>
\n\t
\n\tSales Lines Working Hours:<\/strong>
\n\tMonday to Friday:
\n\t10.00 AM - 06.00 PM GMT\/UK
\n\t05.00 AM - 01.00 PM EST\/USA
\n\t08.00 PM - 04.00 AM EST\/AU

\n\t\n\tCheck your server status<\/strong>\n\tTo check the status of your server if you think there is a problem, please go to: www.properstatus.com<\/a>\n <\/div> \n
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